Currently Desatame Swim ships to UK, North America, Australia and New Zealand.

As we rely on an external delivery service, delivery period is only an advised estimation.

Please note, if delays occur with your delivery we ask you to follow this up with the courier service first prior contacting Desatame Swim for further assistance.

Please note if an incorrect delivery address is given, Desatame Swim can not guarantee address amendments prior dispatch after order has been placed.

UK Delivery - We aim to deliver your goods between 2-4 working days.

Please be aware if orders are placed after 4pm Friday, dispatch is moved to the following working day Monday.

Please take into consideration bank holidays. Once dispatched your tracking number will update.

Special Delivery Offer
Free UK Shipping Over £100 

USA Delivery - 10 working days (estimated).

Please note your package may be subject to delays at customs. If your package has has not arrived after 14 working days please do be in touch.

Australia and New Zealand - 10 working days (estimated).

Please note your package may be subject to delays at customs. If your package has has not arrived after 14 working days please do be in touch.

If you change your mind about an item or the size is not right for you, you can return this to us for a refund. 

We do not offer an exchange or store credit policy. Items for return must be returned within 28 days of receiving the package. 

Eligible for Return Refund

• Items must be unworn & unused
• Items must be unwashed
• No make up or tan marks on items - Please be aware make up and fake tan which could potentially mark when trying on.
• Items returned in original packaging
• Proof of purchase enclosed within return package

Before returning, please contact us at info@desatameswim.com - All returns must be approved before return. After approval further return instruction will be issued. Items returned without prior approval may not be accepted.

Damages and issues

Once received your item please inspect your order. If received damaged, defected or incorrectly please contact us at info@desatameswim.com with image of issue. Please note if we are notified of issue out-with the 28 returns period your return may not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

We expect to refund your item within 14 days of return. If you have not received notification of return by 14 days please contact us at info@desatameswim.com. 

For all returns please obtain proof of return postage. If your item is approved, you’ll be automatically refunded on your original payment method. Please remember depending on payment method the return transaction may not clear into your account straight away.

We thank you for your cooperation and aim to make your return as quick and issue free as possible.