UK (2-4 Working Days)

Europe (7 Working Days)

North America (7-10 Working Days)

Australia (7-10 Working Days)

New Zealand (7-10 Working Days)

UAE (7 Working Days)

As we rely on an external delivery service, delivery period is only an advised estimation.

Please note, if delays occur with your delivery we ask you to follow this up with the courier service first prior contacting Desatame Swim for further assistance.

Please note if an incorrect delivery address is given, Desatame Swim can not guarantee address amendments prior dispatch after order has been placed.

UK Delivery - We aim to deliver your goods between 2-4 working days.

Please be aware if orders are placed after 4pm Friday, dispatch is moved to the following working day Monday.

Please take into consideration bank holidays. Once dispatched your tracking number will update.

Special Delivery Offer
Free UK Shipping Over £100 

Europe Delivery - Express International 2-7 workings days

USA Delivery - 7 working days

Please note your package may be subject to delays at customs. If your package has has not arrived after 14 working days please do be in touch.

Australia and New Zealand - 7 working days

Please note your package may be subject to delays at customs. If your package has has not arrived after 14 working days please do be in touch.

Simple returns to satisfy. Find your enclosed returns form within your package.

Not happy or satisfied with your purchase? Return your item for a refund.

New customer and ordered the incorrect size? Claim your free shipping code to order your new correct size.

We do not offer an exchange or store credit policy. Items for return must be returned within 28 days of receiving the package. 

Received a damaged or faulty item? We'll send you a new item or issue a refund straight away.

Please note items must be returned at own cost

Need assistance? Email info@desatameswim.com

Terms for Returns

• Items for return must be returned within 28 days of receiving the package.

• Items must be unworn & unused

• Items must be unwashed

• No make up or tan marks on items - Please be aware make up and fake tan which could potentially mark when trying on.

• Items returned in original packaging

• Proof of purchase enclosed within return package
  

Damages and issues

Once received your item please inspect your order. If received damaged, defected or incorrectly please contact us at info@desatameswim.com with image of issue. Please note if we are notified of issue out-with the 28 returns period your return may not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

Returns Address

Unit 33

Leafield Industrial Estate

Corsham

United Kingdom

SN13 9RS

We won't keep you waiting. We expect to issue your refund within 14 days of return after warehouse arrival and fast inspection.

Please obtain proof of your return postage. Please note we do not offer a free returns service.

Refunds issued to original payment method. Depending on your original payment method, your refund can take 3-5 working days to clear into your account.

Please note items must be returned at own cost.

Original delivery cost non-refundable

It's been 14 days and still waiting for my refund? Don't hesitate email us - info@desatameswim.com

We thank you for your cooperation.