Refund policy
If you change your mind about an item or the size is not right for you, you can return this to us for a refund. We do not offer an exchange or store credit policy. Items for return must be returned within 28 days of receiving the package.
Eligible for Return Refund
- Items must be unworn & unused
- Items must be unwashed
- No make up or tan marks on items - Please be aware make up and fake tan which could potentially mark when trying on.
- Items returned in original packaging
- Proof of purchase enclosed within return package
Before returning, please contact us at info@desatameswim.com - All returns must be approved before return. After approval further return instruction will be issued. Items returned without prior approval may not be accepted.
Damages and issues
Once received your item please inspect your order. If received damaged, defected or incorrectly please contact us at info@desatameswim.com with image of issue. Please note if we are notified of issue out-with the 28 returns period your return may not be accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We expect to refund your item within 14 days of return. If you have not received notification of return by 14 days please contact us at info@desatameswim.com. For all returns please obtain proof of return postage. If your item is approved, you’ll be automatically refunded on your original payment method. Please remember depending on payment method the return transaction may not clear into your account straight away.
We thank you for your cooperation and aim to make your return as quick and issue free as possible.